Shipping

Shipping Cost

The shipping cost is calculated by the weight and dimension, shipping location and shipping method of the shipment. Therefore, the heavier and bulker your item is, the higher the shipping cost. The cost varies while the shipping location and the shipping method change.

You can check the shipping rate by yourself, procedures as below:

1. Add item and qty on shopping cart

2. Go to Cart

3. Choose your shipping country and province on the box of "Estimate Shipping & Handling", then click "Get a Quote"

4. It will list the shipping fees of standard and express for your consideration

Where We Ship

eHobby Asia has a logistic team to process and handle your orders every day. We partnered with several major courier services to ensure your order is delivered to you in a timely manner. Our partnering couriers include EMS, DHL, Federal Express, UPS, and USPS. We ship our products to most of the countries includes the following: Argentina, Australia, Austria, Azerbaijan, Belgium, Bermuda, Bhutan, Brazil, Brunei Darussalam, Bulgaria, Canada, Central African Republic, Chad, Chile, China, Mainland, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia (Republic of), Fiji, Finland, France, French Guiana, Germany, Ghana, Gibraltar, Greece, Greenland, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Korea, South, Lao PDR, Latvia, Lithuania (Republic of), Luxembourg, Macau, Malaysia, Maldives (Republic of), Malta, Mariana Islands, Mexico, Nepal, Netherlands, Netherlands Antilles, Aruba, New Caledonia, New Zealand, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Réunion, Romania, Singapore, Slovak Republic (Slovakia), Slovenia (Republic of), South Africa (Republic of), Spain, Sri Lanka (Republic of), Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States of America, Uruguay, Vietnam, and Virgin Islands of the U.S.A.

Some countries such as Australia, Malaysia, Thailand, Philippines and Israel prohibit the import of airsoft guns without special import licenses. However, we still ship combat gears and certain accessories to these countries. If your country is not shown above, please contact us for more information about our shipping service.

If you are located in United States of America, and if your order is rejected by customs for any reason, we will offer you a full refund of the item or resend of the item. But this rarely happens.  If you are located in countries other than US, as long as importing airsoft is legal in your country, we have money back guarantee to make sure you receive your order and customs do not seize it. For more information, please contact sales@ehobbyasia.com. All airsoft guns shipping to United States of America will be affixed with an orange tip and all trademarks on the gun will be removed in order to follow the regulation of Federal Law.

APO / FPO Addresses

All airsoft guns cannot be shipped to APO/FPO addresses.  Sorry.

Restrictions By Country

Each country has different laws regarding airsoft and you should read up on the laws of your country before ordering.  You can read more about Airsoft Laws and how we ship here.

Shipping Methods

Express Shipping

We will deliver the item by the choice of DHL, Fedex, UPS or EMS depends on the courier's availability to your country. It usually takes 5-14 days (excluding public holidays and customs clearance).  A tracking number will be emailed to you once your order ships.

Standard Shipping

We will ship the items to you either by Air Mail or Registered Mail. It usually takes 15-30 days (excluding public holidays and customs clearance).  A tracking number is available for registered airmail but no tracking number is available for regular airmail.

Economy Shipping

We offer favorable rates on economy shipping that takes 2-3 weeks for delivery to the United States.   A tracking number is available after your order is dispatched by UPS Ground from our logistics center in the US.

Sea

For compressed gas, we only ship by sea.  No tracking number is available for sea shipments.

Disassemble Airsoft Gun

Depends on the item and upon your request, we can help to disassemble the item and ship them separately. However, a handling fee and extra shipping cost may apply according to the item and number of separated shipments. Please contact us if you have any question about this.

Lithium Battery

Lithium Battery can be shipped only by surface mail due to airline regulations. If you choose EXPRESS SERVICE for your Lithium Battery Orders, we will use surface mail to ship your batteries instead.

Some countries have strict regulations for importing lithium batteries, please consult your local custom before ordering.

Problem With Your Shipment

If you received the wrong product or it was damaged during shipping, please contact us.